The police officer in charge on the day of the Hillsborough football disaster has been cleared of gross negligence manslaughter.
David Duckenfield, who is now 75, has been on trial accused of causing the deaths of 95 Liverpool fans who died at the 1989 FA Cup semi-final in Sheffield – the UK's worst sporting disaster.
The majority verdict from the jury at Preston Crown Court marks a big setback for the bereaved families who have campaigned for justice over the past 30 years.
There were gasps in the public gallery as the foreman returned the verdict.
Christine Burke, who father Henry was killed in the tragedy, stood in the public gallery and addressed the judge.
She said: "With all due respect, my lord, 96 people were found unlawfully killed to a criminal standard."
In tears, she went on: "I would like to know who is responsible for my father's death, because someone is."
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Barry Devonside, whose 18-year-old son Christopher died in the disaster, said: "I'm shocked and stunned by the verdict of the jury. We, the families, have fought for 30 years valiantly."
One of the female jurors walked out in tears as the jury filed out of the courtroom.
In a news conference later, Margaret Aspinall, whose 18-year-old son James died, said: "I blame a system that's so morally wrong within this country, that's a disgrace to this nation.
"When 96 people, they say 95, we say 96, are unlawfully killed and yet not one person is accountable.
"The question I'd like to ask all of you and people within the system is who put 96 people in their graves, who is accountable?"
"What a disgrace this has been today and what a shame on this country of ours. I feel so embarrassed to say that is the system within our country."
She added: "How can 96, I ask all of you, how can 96 be unlawfully killed and no one be accountable?
"Please give us the answer – who unlawfully killed my son along with 95 others?
"And I think now what we've got to try and do is change a system that's in this country that is so wrong."
Liverpool mayor Joe Anderson said: "Today's outcome is a huge disappointment for the families, the survivors and for all of those still trying to come to terms with the disaster that unfolded at Hillsborough on 15 April 1989."
As the verdict came in, Mr Duckenfield sat impassive in front of the dock with his hands clasped and then drank from a glass of water.
Benjamin Myers QC, defending him, claimed his client had been a "target of blame" for the disaster.
He told the court: "We say David Duckenfield did do what he was expected to do as match commander. He didn't breach his duty, he did what he was expected to do in difficult circumstances."
It was only at the inquests – which concluded in 2016 – that the myth fans were to blame was finally laid to rest and the deaths were ruled to be unlawful.
The families have since continued their fight for accountability and Operation Resolve, a new police investigation, reassessed all of the evidence and decided to prosecute Mr Duckenfield.